AlertMagic
Fewer tickets, fixed faster.
30 days free. No credit card required.
First, please enter your email address.
Then, select your current alerting and ticketing systems. You can select multiple systems.
If your system is not listed, please enter its name in the text box.
Reduce the noise with AlertMagic
AlertMagic helps reduce the noise in your ticketing system by suppressing repeated alerts. It improves the quality of tickets by correctly transforming alert data into incident fields.
More meaningful tickets
Correctly translate alerts into incidents. If multiple incidents are raised within a set time period, create problem tickets with all related incidents associated.
During incident creation, updating or saving, AlertMagic can execute automatic diagnostics as well as performing other actions where appropriate. This includes device firmware updates interface resets, device resets and software updates.
One of the ways AlertMagic can reduce tickets is by introducing a short delay. For example, this could be a two minutes before checking whether upstream devices (such as switches) are shown as offline in your Alert Management System. In this way, the number of false positives can be greatly reduced.